Identity

Verification

Your tier decides how much you can front, and fronting is the whole product, so this is the whole gate. In Nigeria that means NIN and BVN.

Unverified

You

Browse, and do online tasks with no spend up to ₦5,000 in fees.

Per errand

₦0

Outstanding

₦0

Requires

Verified email (your login)
Nigeria phone number (+234), entered

Verified

Front up to ₦25,000 on an errand. Post errands with spend.

Per errand

₦25,000

Outstanding

₦50,000

Requires

Phone number confirmed by a one-time code (WhatsApp, SMS or a call); one account per number
NIN + liveness selfie
BVN
Nigeria bank account, BVN-linked

Trusted

Front up to ₦150,000. Lead crews. Priority in the pool.

Per errand

₦150,000

Outstanding

₦300,000

Requires

Everything in Verified
Proof of Nigeria address
10 completed errands, no dispute lost

Pro

Front up to ₦500,000. High-value and prescription errands.

Per errand

₦500,000

Outstanding

₦1,000,000

Requires

Everything in Trusted
Guarantor, 3-month bank statement, or a ₦50,000 deposit accrued from your fees
50 completed errands, rating ≥ 4.7

Deposit instead of a guarantor

No guarantor or bank statement? A ₦50,000 deposit accrued from your own fees stands in for one. 10% of each fee is held back until it reaches ₦50,000; the rest of every fee pays out as usual. The deposit is yours: it's returned if you leave in good standing, and it's what a lost dispute on a high-value errand is settled from first.

Start a deposit from my fees

Custody and receipts quiz

required

Five minutes, 8 questions, 7 to pass. Needed before your first errand with spend or goods: custody, receipts, the handover code, attempts, the refusal list, goods value bands, off-platform deals.

Take the quiz

Your checks

✓
Nigeria phone number
OTP to your +234 number. Zendrun v1 is live across Nigeria; other countries follow.
✓
NIN + liveness selfie
Your National Identification Number, matched to a short selfie video. Checked by a provider, reviewed by a person if it fails.
✓
BVN
Bank Verification Number, matched to the NIN name and date of birth. Never shown to other users.
✓
Nigeria payout account
A bank account linked to your BVN. Reimbursements and fees go here.
✓
Proof of Nigeria address
Utility bill or bank statement under 3 months old.
·
Guarantor or bank statement
A Tier 2+ Zendrun user vouches for you, or a 3-month bank statement.
·
Or a deposit from your fees
Instead of a guarantor: 10% of each fee held until it reaches ₦50,000. Start it from the Pro row.

Continue verification

How you move

Declared at registration and shown on your profile. Requesters can require it: a cake needs a car, a hard deadline needs a bike. Tick everything you can actually use on the day.

✓🚶On foot / public transportA bag's worth
🚲BicycleA backpack
✓🏍MotorbikeA box on the back, fast through traffic
🛺Keke (tricycle)Several bags, a small crate
✓🚗CarBoot-load; cakes flat, ice cold, high-value out of sight
🚐Van / busBulk and furniture

Claiming a car you don't have gets caught at the first handover photo and costs you the tier.

Launching in Nigeria

v1 is open to Nigerians only: a +234 number to sign up, NIN and BVN to front money, payouts to a Nigeria bank account. More countries come with their own ID schemes and currency.

Why it's strict

A runner fronting ₦150,000 needs the platform to know who they are, and a requester posting that errand needs to know the platform knows. Requesters must be Tier 1 to post errands with spend.